Return & Refund Policy

Return and Refunds 

We have a 14-day product return policy. Our return policy applies to any product that arrives defective or incorrect. You are required to inspect the order upon receipt and contact us immediately at info@ramanspice.com if your item(s) arrives damaged or, is incorrect.

 

To be eligible for an exchange or a replacement, the return item(s) must be in its original packaging with the product seal intact. You will also need to produce the purchase receipt as proof for your refund to be processed.

 

All return orders will be in accordance with the original purchase value and the availability of stock at the time of the exchange/ replacement. Raman Spice reserves the right to reject or deny any request for any other than the original purchased items at its sole discretionary.

 

Once your return order is processed, you will be notified by our sales team via email on the item delivery status. All shipping charges will be at the cost of Raman Spice under the Return Policy arrangements excluding government taxes, import duties and customs charges.